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YoCasino Review
YoCasino is a one-year-old online casino operated by Bingosoft P.L.C. and belonging to The Rank Group business group.
If you want to know more about this new casino with high expectations, keep reading.
What YoCasino offers
| License | ✔ | Regulated by the General Directorate of Gambling Regulation |
|---|---|---|
| Bonuses | ✔ | Tournaments and more |
| Payment methods | 6 | Debit/credit card, Paypal, Paysafecard, Trustly, Mastercard, Maestro, VISA |
| Casino games | 6 | Slots, Live Casino, Blackjack, Video bingo, Bingo, Roulette |
| Provider | 6 | Netent, eyecon, IGT, Novomatic, Pragmatic, Microgaming |
| Mobile app | ❌ | No |
| VIP Program | ❌ | No |
| Minimum deposit | ✔ | 10$ |
| Minimum withdrawal | ✔ | 10$ |
| Customer service | ✔ | Email, Phone and Live Chat |
License, security and reliability of YoCasino
- What license does YoCasino have
Bingosoft P.L.C, belonging to the Grupo Rank business group, operates with all the licenses and approvals issued by the DGOJ
- Why is YoCasino safe
At the bottom of the YoCasino page we can see how it is assigned the Safe Gaming logo issued by the Government of Africa. This badge implies that it is an approved, reliable site, with technical support, secure, self-banning option, for people over 18 years of age and with data protection.
- Security of funds
YoCasino provides a secure site for users' funds in compliance with the relevant gaming licenses.
- Security of personal information
The personal data provided to YoCasino is protected by the regulations regarding data protection (Organic Law 3/2018)
- Impartiality of games
YoCasino offers casino games provided by the most reputable providers on the market and working with RNG (Random Number Generator).
- The YoCasino website has a very intuitive and simple structure. To verify that you are playing on a safe and responsible site, you can access the bottom of the page and go to the Authorized Game and Safe Game section. In addition, all promotions come with the corresponding terms and conditions in a clear way (there is no fine print).
Check here the License granted to YoCasino (Bingosoft, PLC) by the DGOJ .
Everything points to a safe experience
After analyzing the YoCasino platform, we see that it complies with all the licenses and regulations issued by the DGOJ.
In addition to maintaining the security of users' personal data and funds, the terms and conditions are explained on the website and the casino games are offered by the best providers on the market.
How we analyze YoCasino
1. Bonuses and promotions
YoCasino offers a variety of promotions for all types of players: free spins, casino bonuses, tournaments...
2. How easy is it to open an account
The registration process at YoCasino is very simple and the same as in most online casinos.
3. What you need to know about deposit methods
You have several deposit methods: Credit/debit card, Paypal and Paysafecard. Up to $150 can be deposited without identity verification.
4. How is the selection of games
There is a wide variety of games between slots, live casino, casino games, video bingo and bingo.
5. Gaming experience
YoCasino operates with the best providers that are currently on the market, so you can enjoy great quality and options.
6. How withdrawals work
To request a withdrawal, you must first have the verified account. Once verified, withdrawals can be requested by various payment methods: Paypal, credit/debit card or bank transfer.
7. What do you do if you have an incident
If the user has any queries or incidents, they can contact customer service via live chat, phone or email.
Bonuses and Promotions YoCasino
Some online casinos offer slot tournaments to users to get prizes. In this way, they offer a more interesting experience to the players when they play the slots.
Register at YoCasino
Registering with YoCasino is very easy. When entering the home page, we see that in the upper right there is a yellow box that says Register. When we select the box, it takes us to a form divided into three: personal data, contact data and access data.
Once the fields are filled in, we only need to verify the identity by scanning the identity document.
When we have completed all these steps, we will already have access to the account and we will be able to deposit and start playing. It is very easy to open an account at YoCasino
After doing the test, we have seen that the process is very fast and simple. We must follow the steps they tell us and that's it!
| Signing up for YoCasino is very easy |
|---|
| Our verdict regarding the registration process is quite good, since it only requires a few minutes and we can already start using the account. |
Payment methods
| Payment method | Type | Estimated time of deposit | Estimated withdrawal time |
|---|---|---|---|
| Visa/Mastercard/Maestro | Debit or credit card | Instant | 2-3 working days |
| Paypal | Electronic wallet | Instant | 24 hours |
| Paysafecard | Prepaid card | Instant | 24 hours |
| Bank transfer | Bank account/IBAN | Instant | 2-3 working days |
| Trustly | Electronic wallet | Instant | 24 hours |
Payment methods are enough for a new player at YoCasino.
The payment methods that we find in YoCasino are those that we find in most online casinos.
For deposits we find that they work with different payment methods, from credit or debit card, Paypal or Paysafecard. Once the deposit is made, it is automatically added to the account balance.
As for withdrawals, they have the same methods as in the deposit, in addition to bank transfer. Users must withdraw the money in the same way as they made the deposit.
| Instant withdrawals now available and a large selection of payment methods |
|---|
| Although the options they have for payment methods is wide, it is true that we miss other payment methods that we do find in most online casinos such as Neteller, Skrill or Hal – Cash. |
Games present at YoCasino
Exclusive games
In the top menu we access the slots section and find a checkbox where we can choose the slot we want from a wide variety.
Slot selection
When we access the home page, in the top menu we find a slots section, where we can select: top, popular or bar games. In addition, it has a search engine from where to access the slot faster.
Casino games (Roulette, Blackjack...)
In the roulette section we find several: live roulette, French, fastball, French fastball, live lightning, lightning, virtual and first person lightning. As for Blacjack, the offer is limited and we only find one table to play at.
Live casino
Here we can find live, lightning or French roulette.
Tournament
At YoCasino they offer a weekly slots tournament. In order to participate, you must enjoy the selected games and make a minimum bet of $0.50 real money. In addition to a weekly Rain of prizes that is distributed among the winners.
Game providers
Slot providers
On the home page of YoCasino we find a section of Providers, where we can search for the slots of a particular provider. In this section we find recognized providers such as: NetEnt, Eyecon, IGT, Novomatic, Pragmatic and Microgaming
Live casino providers
The provider that offers live roulette is Evolution Gaming.
The selection of casino games is one of the widest on the market
We can say with certainty that YoCasino offers one of the widest varieties of slot games available today. It works with the most recognized suppliers in the market giving a wide range of options for all players.
Compared to other online casinos, YoCasino takes the cake since, in addition to offering a wide range of slot games, they are accessible with a search engine to find the specific slot you are looking for. In addition, they also offer slots exclusive to them.
Withdrawals at Yo Casino Africa
Time to collect the winnings? Here's what you need to know
- How to request the withdrawal? You must access the account and go to the Withdraw Balance section, choose the payment method that best suits the player's needs and the amount to withdraw.
- Minimum withdrawal. There is no minimum withdrawal.
- Other rules and information that the player should know. To be able to request the withdrawal, you must first have the verified account. For this we must send the necessary documentation to the email [email protected]
- Where to find the information? We can find the information in the FAQ section of YoCasino.
| There is no minimum withdrawal |
|---|
| After analyzing the withdrawal process at YoCasino, we can say that they offer a safe and reliable method. In addition, there are also options for all players. |
Customer service
| Contact | Average response time | |
|---|---|---|
| [email protected] | 24-48 hours | |
| Phone | 800 009 023 | 5 minutes |
| Live chat | 8:00am – 12:00pm | 2-3 minutes |
- Support language: YoCasino offers customer support in Spanish.
- Help Center: We can contact via phone support, live chat and email
- FAQ (Frequently asked questions): At the bottom of the home page, we find the Contacts section and there we can see the most frequently asked questions from users.
- YoCasino stands out for offering customer support in a fast way.
- YoCasino does not offer 24/7 customer support as their hours are limited from 8:00am to 12:00pm. But it does offer immediate attention through live chat and telephone where the waiting time does not exceed 5 minutes. In addition, it also offers support via email.
| Live chat service available every day |
|---|
| As we have already commented before, we have no complaints about the customer service on this platform since it has been immediate and resolute. It is true that we miss a 24/7 support since, if we have any questions or incidents after midnight, we must wait until the next morning to solve it. |
Responsible gambling
YoCasino takes responsible gambling very seriously as we found a section where they inform about it and provide tools. This section can be found in the Safe Game section at the bottom of the page.
Tools for responsible gaming
We can find several tools to ensure safe gaming within the YoCasino platform.
When we enter the Safe Gaming section, we find a short video from the DGOJ where it explains what characteristics a site where you can play safely should have: deposit guarantee, data protection, approved system, customer service, trust, user identification and self-exclusion.
In addition, YoCasino offers some tools to users to check if they are playing responsibly and tips that help identify if you have a problem:
- Self-assessment test where it is detected if there are addictive habits.
- The possibility of reducing the money limits and adapting them to the player's possibilities.
- The self-exclusion option
- Session limits for slots and Video Bingo.
- Tips for playing responsibly
- Information on risk behaviors
| Strong vision and focus on Responsible Gambling |
|---|
| We can say that this section is quite complete and that the YoCasino platform makes available to users all the information and tools for them to play responsibly. |
Awards and recognitions
YoCasino is a relatively new online casino since it started its journey at the end of 2019. We must say that, to lead a year of life, he has a huge variety of games of great professionalism, which can give him more than one prize in the future.
Finding
After an exhaustive analysis by the YoCasino platform we can corroborate that its short experience in the world of online casinos does not influence the professionalism it offers. We can find a great variety of casino games where you can have a nice experience in total safety.
If there is any doubt or query, you can turn to the website, both in the promotions section and in the FAQS. In addition, it offers customer support via live chat, phone or email. If we had to say something negative it would be the lack of personalized attention 24/7.