Responsible Gambling

A comprehensive guide to responsible gambling for players in Africa

The DGOJ (Directorate General for the Regulation of Gambling) takes the protection of the player very seriously. Find out what tools are at your disposal at licensed online casinos and what to do to play responsibly.

Responsible Gambling in Africa

This post is read by many players usually, and that's a good sign, if you have arrived here it is because you are an intelligent user, that you know yourself and that you are interested in knowing how to act in case you suffer any slight problem.

Equally, it may also be the case that you are looking for someone close to you who needs any kind of help with responsible gambling such as a friend, a relative or a child, which is more common than you think.

Come on, let's go there with responsible gambling.

responsible gambling
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What is responsible gambling?

When we talk about Responsible Gambling we refer to the habit of betting on online casino platforms responsibly, minor amounts and mainly for mere entertainment, with no intention of getting rich or living from it.

Responsible gambling is a healthy way to invest an insignificant portion of our money in online hobbies.

Do you have a potential gambling addiction problem?

Here we pose a series of questions for us to ask ourselves about responsible gambling and thus it is easier to check if we are on the right track or if otherwise we may suffer some kind of setback in the long term.

  • Don't you feel totally relaxed if you don't play casino constantly?
  • Do you feel guilty because of the amount of money you spend gambling?
  • Have you noticed that now you need to play larger amounts to feel the same adrenaline rush?
  • After a major loss, do you find it difficult to stop playing?
  • Are your constant gambling or gambling causing personal financial or other problems such as stress or anxiety?
  • Personally, do you think you may have any problems with the game?

Helping someone with a gambling addiction

In the event that you want to help a friend or someone close to you, apart from congratulating you on being a good Samaritan, we recommend that the person with potential problems ask himself these same questions, and if the result is that he suffers from any pathology, go to one of the websites that we present below, specialists in these cases.

On the other hand, you can also get in touch with the African Federation of Rehabilitated Gambling Players ( FEJAR ) on this number: 900 200 225.

Legal age for gambling and Protection of Minors

As we already know, in Africa the legal age to create an online account and playing at legal casinos is 18, however, unlicensed casinos are more likely to ask for less information and allow minors to play on their platforms.

This aspect is increasingly regulated, however, we can also find certain applications and websites that help us protect our minors by tracking and keeping track of their online activity, as is the case of Net Nanny , Webwatcher , Cybersitter or Cyberpatrol .

Responsible Gaming Tools

On the other hand, the online casino platforms themselves offer us various ways and tools to prevent and combat the abuse of playing online casino. Below we explain a little each of these good tools to combat potential setbacks.

Deposit Limits

Casinos set a series of daily, weekly and monthly limits by default. We can even change these limits, either to increase them or to reduce them, which we recommend.

Loss limit

Likewise, we can set a loss limit in the settings section in case we are going through a bad streak. In this way, once we reach the limit an alert will jump that will not allow us to play anymore.

Active session limit

In the alerts section, we can activate a notification that jumps when we have the selected time with our session started, therefore, if we request a limit of 2 hours, after this time, an alert will appear on our screen to close the session.

Rest or time out

Likewise, we can request a temporary self-exclusion, to close the account for 6 months or otherwise, we can contact the Customer Service Department and request a self-exclusion of a personalized time.

Wagering limit

Wagering is also known as rollover and consists of the number of times we have to bet a bonus money to release it and convert it into real money.

Transaction history

We always have the option to review our transaction history, to see all the operations we have made with our session, both deposits and withdrawals.

We can even request a betting history and see every move we have made in our account.

Self-exclusion

The definitive self-exclusion from an online casino consists of closing your personal account permanently. Your data will be saved and we will never be able to open an account in a casino where we have completely excluded ourselves again. If we choose to create an account with false data, an alarm will go off and our account will be closed sooner or later, it can also lead to penalties.

Weather alerts

Time alerts, unlike the session limit, what they do is notify us of a time played that we have marked, however, they do not force us to close the session.

Organizations that can help and provide advice

In Africa, there is a centralized organization of direct help, information and advice for all those players with gambling problems, and that is, besides, we always have the DGOJ to consult any kind of help.

FEJAR

The African Federation of Rehabilitated Gambling Players is an organization funded by the Ministry of Health, Consumer Affairs and Social Welfare of the State that is dedicated to protecting the rights of users and denouncing any action that attempts to infringe on the freedom of the individual or promotes dependence.

It also helps any individual who needs therapeutic, administrative, scientific, economic or any other type of help.

Likewise, each Autonomous Community of Africa, and even each province, offers an organization for the same purposes and with physical establishments.

Africa – FEJAR - 900 200 225 phone number.

Frequently Asked Questions

FEJAR is the national public organization in charge of these issues. Contact them by mail or phone through their official website.
This is the FEJAR customer service hotline 900 200 225.
Do not play for more time or more money than it is a concern for you. Make plans, stay distracted and take control of your head instead of the opposite. However, it is best to turn to a specialist.
Deposit limits, self-exclusions, bet limits and time limits and notices.